Resolved -
Hello,
The incident has been finally resolved.
All previously affected services (both App and BouncerShield) are up and running.
Thank you so much for your patience, and we are very sorry for the inconvenience!
Kind Regardd
Radek
Apr 1, 17:52 CEST
Update -
We have identified that while Bouncer App works fine, Bouncer Shield is not working properly.
We are waiting for the AWS team to help.
Apr 1, 14:17 CEST
Monitoring -
We have implemented a temporary solution, and the application is again available to the users.
We are monitoring the situation.
We are very sorry for the inconvenience!
Apr 1, 12:33 CEST
Update -
While waiting for AWS, we are exploring a temporary solution to enable the Bouncer App.
Apr 1, 11:22 CEST
Update -
We are waiting for the AWS support team to investigate the issue.
We will keep you updated.
Apr 1, 11:19 CEST
Investigating -
Bouncer's App is unavailable due to AWS issue.
We are working with AWS Team to get it resolved as soon as possible.
No other services are affected.
Apr 1, 10:01 CEST